MERCH OPSBuilt for High-Velocity Retail Distribution
Manage the entire retail journey from morning route dispatch to store audits, cooler compliance, and instant distributor replenishment orders.
GPS-Verified Outlet Visits
Enforce geographic integrity with strict geofence radius checks. Reps check into registered stores with timestamps, eliminating fabricated visits and phantom route reports.
Cooler & Shelf Share Audits
Inspect asset condition, operating temperature, and competitor share of cooler. Capture verified photos of brand placements directly inside the audit journey.
Stockouts & Replenishment
Record on-shelf stock levels and create automated replenishment orders on the spot. Route orders directly to local depots before the store runs out of stock.
Offline-First Dexie Engine
Operate smoothly in remote kiosks, basement stores, and rural trade centers without mobile network coverage. Local IndexedDB caches audit data and syncs automatically when online.
Territory Performance & BI
Supervisor dashboard visualizes route completion percentages, daily target burn-down, rep rankings, and revenue potential per retail zone.
Enterprise Role Isolation
Strict RBAC separation between Field Reps (`/rep`), Route Supervisors (`/admin`), and Corporate Leadership (`/super-admin`) backed by Prisma & PostgreSQL.
Empowering Every Stakeholder in the Market
FMCG Brand Owners
- Protect retail asset investments
- Quantify on-shelf brand availability
- Prevent revenue loss from empty chillers
Distributors & Wholesalers
- Faster replenishment order turnover
- Live route visibility & dispatching
- Accurate forecasting of regional stock demand
Territory Supervisors
- Live tracking of field team locations
- Automated anomaly and fraud alerts
- Zero manual paper audit consolidation
Field Sales Reps
- Lightweight, fast mobile PWA interface
- Works with or without active data bundle
- Clear daily route targets & commission visibility
How Merch Field Connect Operates
Territory Dispatch
Supervisors assign daily store itineraries across retail zones in Dar es Salaam, Arusha, Mwanza, and regional hubs.
GPS Check-In
Rep arrives at the kiosk or supermarket. Geofence locks confirm presence on site before opening audit checklists.
Chiller & Stock Audit
Check cooler cleanliness, operating temperature, product planogram, and capture photographic audit proof.
Instant Replenish
Generate replenishment orders directly to the distributor warehouse, syncing in real-time or when back in network coverage.
Simple, Predictable Plans for Growing Teams & Enterprise Fleets
Flexible pricing in Tanzanian Shillings (TZS) tailored to fast-growing regional distributors and multinational FMCG corporations.
SME Growth Plan
Ideal for emerging brands, regional wholesalers, and distributors deploying up to 25 field sales reps.
- Up to 25 Active Field Rep Licenses
- GPS-Verified Outlet Check-In & Geofencing
- Offline-First PWA Mobile Workflows
- On-Shelf Stockout & Replenishment Orders
- Standard Chiller & Asset Inspection Forms
- Supervisor Dashboard & CSV Export
Corporate Fleet
For FMCG manufacturers, nationwide beverage bottlers, and retail conglomerates running 25 to 500+ field reps.
- Unlimited Rep Licenses & Unlimited Stores
- Automated Cooler Planogram & Share-of-Shelf Audits
- ERP / SAP / Selcom Payment Gateway Integration
- Multi-Level Route Hierarchies & Fraud Alarms
- Dedicated Technical Account Manager & 99.9% SLA
- On-Premise or Custom Cloud Deployment Option
Transform Your Field Team's Productivity
Request a tailored demonstration for your sales operations or speak with a Norech technology specialist.